Great Expectations: Managing Eccentric and Difficult Plaintiffs (and Their Attorneys)

We all have handled claims and defended cases where the plaintiff has an unrealistic expectation as to certain damages, such as the nature and extent of personal injury or wage losses that lack proof. Sometimes those plaintiffs are represented by attorneys who equally have outsized and unrealistic expectations. When such expectations do not match the law or the evidence, it can be difficult to resolve such claims or to even have a meaningful discussion about such claims with the plaintiff and the attorney. Join us in a discussion of strategies for addressing claims presented by difficult plaintiffs and their attorneys, and the options we have at our disposal.


  • Christopher E. Cotter, Roetzel & Andress, Akron, OH
  • Christopher M. Cotter, Snyder Burnett Egerer, LLP, Santa Barbara, CA
  • Danielle Foster-Smith, Vice President and General Counsel, Ruan Transportation
    Management Systems, Des Moines, Iowa